![]() Need additional information or assistance? Contact the ITS Service Center. You can try to reset your UMICH (level-1) password and wait 20-30 minutes before trying to log in again.Office 365 requires your UMICH (level-1) password to be synced to our Active Directory system.If you get an error message: " An unknown error has occurred, the error code is: 0xD000FFFE", follow the steps in the following Microsoft knowledge base article to run the Microsoft License Removal tool, and then try activating Office 365 again:.If the above does not help, or different errors or behaviors occur: Open the app and sign in using your full email address and UMICH (level-1) password.Tap Sign Out, then Sign Out again to confirm.In any Office app, tap Account, then tap the account you're using.In the mobile application of Microsoft Office product (Word, Excel, etc.), do the following: Doing this should cause the software to activate, and functionality should be restored from there, allowing you to edit documents per normal Download and install Office 2016 for Mac Go to your My Account page at and sign in with your Microsoft account.You should do this even if you are "already signed in" using those credentials.When asked for login credentials, type in your full email address and UMICH (level-1) password.On the far right side of that banner, click the Use Another Account button.To download the Office apps for your phone, download them from the Apple App Store or Google Play. ![]() In order to restore functionality, try the following steps: To download the Microsoft Office apps on to your Microsoft Windows or Apple macOS computer, log in to with your University email address and password, click the 'Install Office' button at the top right, then follow the instructions. In the desktop application of Microsoft Office product (Word, Excel, etc.), the error message will appear as a banner across the top of the application window. Note: U-M Office 365 licensing applies to activate student, staff, faculty, and sponsored affiliates, but does NOT include Alumni or Retirees. NOTE: Microsoft Office 365 now requires users to log in to activate and use the applications, whereas older versions of Microsoft Office do not. Learn more, contact your admin about your Office plan." (The error message might be titled "Ready to View Documents") For home For business Get Office apps for Mac Start quickly with the most recent versions of Word, Excel, PowerPoint, Outlook, OneNote and OneDrive combining the familiarity of Office and the unique Mac features you love. To edit, use another account to activate Office. Microsoft 365 for Mac Do your best work with Office apps in Microsoft 365anywhere, anytime, with anyone. How to fix this error: "Your account view documents, but it doesn't allow editing on a Mac. Microsoft Office, Microsoft Word, Microsoft Excel, Office 365 Issue
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